Updated 6-22-2020

Due to the spike in covid positive patients in our area and in accordance with the City of Austin rules for businesses we will continue to require face coverings for all patients and our team as well.  This includes any location that we are operating including home visits. Any person that doesn’t have an adequate face covering coming into our clinic will be provided with an ear loop or surgical mask.  We are unable to conduct visits unless face coverings are in place.  Thanks for understanding and helping us prevent the further spread of this novel virus.

All precautionary steps and pre-screening detailed below.

National Perinatal Association Update Covid-19First and foremost, it is important to note that as with many viruses, your breastmilk is the healthiest thing you can give your baby.  There is no recommendation that prohibits baby from receiving mother’s milk. For more information, please read the CDC’s guidance on breastfeeding or Academy of Breastfeeding Medicine’s statement on Coronavirus.

Breastfeeding Success is monitoring the situation daily and will make adjustments as necessary to ensure the safety of patients and staff.  We are strictly following the guidelines from the Centers for Disease Control (CDC),  World Health Organization (WHO), and other local and state health agencies. While many of these actions have been part of our ongoing standard operating process, we have implemented pre-screening and added additional precautions prioritizing the following practices across all sites in light of the current health climate:

  • All Breastfeeding Success staff will take their temperature every morning prior to the start of their work day and self report any fevers greater than 100.3.
  • All staff will scrub in as well as disinfect cell phones, ipads, and all clinic surfaces prior to seeing any patients and will wash hands up to the elbows for at least 20 seconds prior to each patient visit.
  • Our staff will continue to use disposable gloves anytime they are in contact with a patient and will change gloves if and when touching anything that is not the patient.
  • Rooms will be disinfected and linens changed between each patient.
  • Thorough wipedown of surfaces touched in the room including electronics, table tops, changing table, baby weigh scale, couches, nursing pillow, and door handles.
  • Your lactation consultant will maintain an appropriate distance from you and your baby when not directly helping with positioning and latch, or doing a physical assessment.
  • A clean linen will be placed between baby and IBCLC for any assessment.
  • Access to clinic spaces is limited to essential personnel only.
  • All classes are being moved to a virtual platform to limit access to our clinic space.
  • Our weekly lactation group will move to an online format until the end of April

Additional pre-screening questions and procedures are in place for home visits:
Parents should prepare a space in the home for the consult that is a controlled environment and wipe down all surfaces prior to Lactation Consultant arrival.

As of March 16, 2020

Telemedicine visits are available for those unable to come into the clinic or would simply prefer a virtual consult.  This medium works great for concerns with plugged ducts, nipple pain or damage, basic latching issues, oral or breast assessment.  A virtual visit in conjunction with a pediatric scale rental could provide the Lactation Consultant with all info needed to conduct a comprehensive visit.

In these stressful times, we want to be able to continue supporting families encountering lactation issues while safeguarding both our clients and our staff. Breastfeeding Success Company appreciates your help in protecting the health of our community.

Below are our standard pre screening questions and home visit procedure.  Please be prepared to answer these questions before scheduling an appointment.

Pre Screening Questions for in Clinic Consults

  1. Have you or someone in your household tested COVID positive within the last 14 days?
  2. Do you have a new or worsening cough that has developed within the last 48 hours?
  3. Do you have a fever greater than 100 now or in the last 48 hours?
  4. Are you having shortness of breath that is not typical for you?
  5. Are you experiencing a new sore throat that has developed within the last 48 hours?
  6. Are you experiencing diarrhea? (loose stools that occur more frequently than usual. At least 3 episodes within a 24 hour period).
  7. Are you experiencing change in smell or taste?

If the answers to the above questions are NO – appt may be scheduled.   If families are concerned about leaving their house and understand all clinic precaution that are being taken, a home visit or telemedicine visit may be more appropriate.

Pre Screening Questions in Home Consults

*Due to the nature of home visits, we have less control of the environment and therefore pose an increased risk to our staff.  We are currently offering home visits only if patients pass the pre screening questions, families agree to protocol, AND the Lactation Consultant is comfortable providing the care in their home.

  1. Have you or someone in your household tested COVID positive within the last 14 days?
  2. Do you have a new or worsening cough that has developed within the last 48 hours?
  3. Do you have a fever greater than 100 now or in the last 48 hours?
  4. Are you having shortness of breath that is not typical for you?
  5. Are you experiencing a new sore throat that has developed within the last 48 hours?
  6. Are you experiencing diarrhea? (loose stools that occur more frequently than usual. At least 3 episodes within a 24 hour period).
  7. Are you experiencing change in smell or taste?
  8. Who will be present in the home during the time of the visit? (If Mom, Dad, and baby only – skip the next section
    • If school aged children or elderly will be in the house during the time of the visit we would like to minimize contact between our Lactation Team and these members of the family for the protection of all.  We ask that a location is selected for the consult that would only allow for contact between the Lactation Consultant, Mom, Baby, and perhaps partner

Home Visit Protocol

  • Parents should prepare a space in the home for the consult that is in a controlled environment and wipe down all surfaces prior to Lactation Consultant arrival.
  • If school aged children or older adults above the age of 60 are present in the home they should not be in the area designated for the consultation.
  • Parents to provide a clean towel or linen on any chair that the Lactation Consultant would be sitting as well as additional clean hand towels or linens to be used by the Lactation Consultant during assessment or work with baby.