Telehealth- Online Video Consults

Now more than ever, telehealth is providing the ability to receive healthcare from the comfort and safety of your home, including the option to virtually see a lactation consultant.  This valuable service is covered under most insurance plans so no payment is required at this time.

All online video lactation consultations include many of the same elements of an in person consultation including, a health history review, breast assessment of mom, oral assessment of baby, latch positioning and intake assessment, care plan, and report back to primary care provider. 

Online video visits with an IBCLC are helpful in addressing:

See an IBCLC using your phone, tablet, or computer

  • Latch and positioning
  • Engorgement, 
  • Sore nipples
  • Milk supply
  • Breast refusal
  • Gassy/fussy baby

*Our team is currently exclusively providing online video consults for families under quarantine for suspected or confirmed cases of COVID-19 at any point in their lactation experience.

There are of course some limitations to this type of consult as the provider is not able to physically help with breastfeeding and unless a pediatric scale is in the home, there is not the ability to do a pre- and post-feed weight. Here are a few tips to make your video consult as helpful as possible.

  • Use a laptop with a webcam or tablet with a stand if possible so that you do not have to hold the device during the visit. If you don’t have a laptop try to have a support partner available to hold your phone while we are assessing latch or baby’s mouth.
  • Try to feed your little one about 2 hrs before your visit so that they will be hungry during the time of the consult unless we are only assessing pumping.
  • If you are concerned about weight gain, consider renting a pediatric scale so that you can do test weights or daily weights for an accurate assessment of how much your baby is eating. *This is not needed if less than 3 days postpartum or still in the hospital.

Follow the link below to self schedule your telehealth visit.

Self-scheduling is only allowed for appointments made >24hrs in advance.  Please call 512-808-0237 for same day availability.

Consider scheduling your appointment using your phone as you will be asked to upload a picture of your insurance card.

Schedule Your Telehealth Visit

Call us today! 512-808-0237